Privacy Policy
Last updated: November 07, 2024
Welcome to LoveMe Agency (“we,” “us,” or “our”). We are a digital marketing agency based in Malta, and we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website at lovemeagency.com (the “Site”), use our services, or interact with us in other ways. Please read this policy carefully to understand how we handle your personal information.
By accessing or using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using our Site.
Information We Collect
We collect various types of information when you interact with our Site, including:
a. Personal Information:
This is information that can identify you personally. It may include:
- Name
- Email address
- Phone number
- Business or company name
- Job title
- Payment information (if applicable)
- Any other information you voluntarily provide via contact forms or email communications
b. Usage Data:
This includes information about how you use our Site, such as:
- IP address
- Browser type and version
- Pages you visit on our Site
- Time and date of your visit
- Referring URL (the website or page that directed you to our Site)
- Device information (e.g., screen size, operating system)
c. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your user experience. Cookies help us remember your preferences and gather information about how you interact with our Site. You can manage or disable cookies through your browser settings.
How We Use Your Information
We use the information we collect in the following ways:
- To provide and improve our services, including digital marketing services and website optimization
- To communicate with you regarding inquiries, requests, and project updates
- To send marketing materials or newsletters (if you have opted-in to receive them)
- To personalize your experience on our Site
- To analyze Site usage and performance, and improve our content and features
- To comply with legal obligations and protect our legal rights
Legal Basis for Processing Your Personal Data
Under the General Data Protection Regulation (GDPR), we are required to have a legal basis for processing personal data. We process your data based on the following legal grounds:
- Consent: When you provide us with your personal information, such as filling out a contact form or subscribing to our newsletter, you consent to our processing of your data.
- Contractual Necessity: When we need your data to perform a contract with you, such as providing digital marketing services.
- Legitimate Interests: To conduct our business activities, provided these interests do not override your privacy rights.
- Legal Obligation: To comply with legal requirements, such as record-keeping or responding to legal requests.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site or providing our services, such as hosting providers, email marketing platforms, or payment processors. These providers are bound by data protection agreements.
- Legal Compliance: We may disclose your personal data if required by law or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements.
- Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred as part of that transaction.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law or for legal purposes. Once your data is no longer needed, it will be securely deleted or anonymized.
Your Rights
As a data subject, you have the following rights under GDPR:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal data.
- Erasure: You can ask us to delete your personal data, subject to certain exceptions.
- Restriction: You may request the restriction of processing of your personal data in certain circumstances.
- Data Portability: You have the right to request that we transfer your personal data to another organization, or directly to you, in a structured, commonly used, and machine-readable format.
- Objection: You have the right to object to the processing of your personal data for specific purposes, such as direct marketing.
- Withdrawal of Consent: If we are processing your personal data based on your consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below.
Security of Your Information
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
Links to Third-Party Websites
Our Site may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of such external sites. We encourage you to read the privacy policies of any third-party websites you visit.
International Transfers
As we are based in Malta, your personal data may be transferred to, and stored in, countries outside of the European Economic Area (EEA). If such transfers occur, we ensure that adequate safeguards are in place, such as the use of Standard Contractual Clauses (SCCs) or other lawful mechanisms to protect your data.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically.
Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us:
LoveMe Agency
Northlink Business Centre
contact@lovemeagency.com
+33 7 65 86 15 24